Module |
Key Functionalities |
Product
Catalog |
• Pricing
tool for introduction of flexible rating schemes to reduce time-to-
market
• Bundling of different services to offer cross
product discounting
• Campaign Management for short term Campaigns
|
Revenue
Management |
• Track
account receivables and payables
• Credit, Debit and write off functionality
|
Mediation |
• Handling
of various CDR formats using XML based configuration
• RADIUS based IP mediation for real-time charging
• Bandwidth Provisioning and Management using
HTB queues.
|
CRM |
• Integrated
Customer Management, customer self care, tracking all customer
interaction, tiered access levels
• Loyalty point management – increment
and redeem points
|
Order
Fulfillment |
• Tracking
order progress from initiation to activation, managing workflows
for provisioning
• Resource management for PINs and SIM cards
|
Billing and
Rating |
• Multi
attribute, multi-dimensional rating engine
• Event-based discounts as well as performance
based cumulative usage
|
Partner
Management |
• Manage
contracts between partners, dealers, content vendors
• Define flexible commission models
|
Service
Fulfillment |
• Pre-format
commands send to network devices.
• Easy to add network switches due to design
of meta-formats of switch command.
|
Reports |
• Canned
reports for Financial, Technical and Customer Behavior Information
• Tool to create new reports on-the-fly
|